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KYC Customer Verification
KYC Customer Verification
Written by Admin
Updated over a week ago

In order to build strong relationships between publishers on the one side and Monetag on the other side and to make the payment process transparent we apply the KYC process.

KYC is an acronym for “Know your Customer”, a term used for customer identification process. The KYC procedure includes providing documents to determine the true identity and beneficial ownership of the account. This procedure is required by the international business standards and helps to make the communication in terms of legal and finance issues easier.

To complete this account verification process you need to provide our team with the state issued ID, the info about your payment account linked to Monetag account or any additional info that might be deemed relevant. Please make sure that the information you provide to us is correct and that you use an active email address so that you are able to communicate with us. The Customer information you submit to us will be verified within 5-7 business days that is why we highly recommend you to provide it about 14 days before the payment due date.

According to our Terms and Conditions, in certain cases we may request documents confirming your identity and payment details. More info can be found in the publisher's agreement (clause 6.7).

The KYC procedure fully complies with the GDPR rules. The full description of the Privacy Policy is here.

If you have any questions you may contact our Support team via e-mail address

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