Here are the most common reasons why your payment was rejected:
Your profile didn't complete the World Check approval. At the moment Monetag is in a process of integrating KYC system into our business processes.
Solution: Provide us with a copy of your ID or any other official document confirming your identity via email contact.us@monetag.com or in your personal account.
You have set up incorrect payment details.
Solution: Review and update the payment information in your profile.
You didn’t link your Payoneer account to your Monetag account.
The balance of your Webmoney account exceeded its maximum limit.
Solution: Withdraw some funds from your Webmoney account, add another Webmoney profile or change the payment method.
The Wire transfer was returned from your bank due to incorrect details.
Solution: Review and update the payment information in your profile and contact your bank for clarifications.