We use the KYC process to build strong relationships between publishers and Monetag and to make payments transparent.
What is KYC?
KYC stands for “Know Your Customer” and is a customer identification process that helps businesses determine the true identity and beneficial ownership of their customers. The KYC procedure includes providing documents to confirm identity and ensure compliance with international business standards.
Why does Monetag use KYC?
Monetag is committed to transparency and security in all our transactions, and the KYC process is an essential part of that commitment. By using KYC, we can build strong relationships with our customers, ensure compliance, and make communication on legal and financial issues easier.
Monetag’s partnership with Sumsub
To streamline and enhance our KYC process, Monetag has partnered with Sumsub, an all-in-one verification platform designed to help businesses meet compliance regulations worldwide. Sumsub is a trusted service specializing in KYC verification and ID checks. By partnering with Sumsub, Monetag can provide a secure and compliant service to all of our customers while maintaining a high level of transparency and trust.
What is ID verification?
ID verification is a document identification process that confirms that the provided ID document belongs to the person presenting it via a picture online. Government-issued documents such as passports, national ID cards, residence permits, and driver’s licenses can be used for this purpose.
What is an ID check for?
ID checks are required for a company to inspect documents, confirm a person’s real identity, and deter fraud attempts.
Our partnership with Sumsub keeps all the information secure throughout the KYC process. Your data is processed by Sumsub in accordance with its Privacy Notice and is not shared with unauthorised third parties.
You can find the Privacy Notice by following the link below:
https://sumsub.com/privacy-notice-service/
How does ID verification with Sumsub work?
Sumsub’s platform employs advanced technology to conduct ID verification. When a customer submits their document via photo or photographic scan, Sumsub analyzes it using a verified data set and biometrics and scans it for forgeries such as image manipulation, inconsistencies, and other signs of fraudulent activity. This automated identity verification process helps us confirm the user’s identity and comply with local regulations.
As part of the check, you may be asked to take a selfie or a short video with your camera (a liveness check). This is an automated step, not a video call: there is no one on the other side of the camera.
Before you start
The verification must be completed by the account owner personally, using their own valid document. Documents belonging to other people cannot be accepted.
The name in your Monetag account must match the name in your document. If it doesn’t, please contact our support team before starting the verification.
Please turn off VPN or proxy services while completing the verification.
Payouts are not available until the verification is completed successfully.
How the verification process looks
In some cases, during the KYC verification of a Monetag customer’s account, it might be required to process the check via the Sumsub service. When verification is required, you will find the request in one of the following places:
the “Verify my identity” link when you log in to your Monetag account;
the KYC notification in the Payments section of your account;
an e-mail from Monetag.com containing a verification link (the e-mail will be sent to the address your Monetag account is registered with).
Then:
Click the link. It will redirect you to the Sumsub service.
To proceed with the verification, agree to the Consent to Processing of Personal Data by the service.
Follow the required steps to complete the verification (you will be asked to provide a picture of your passport, national ID card, residence permit, or driver’s license, and a selfie).
If it is more convenient, you can continue the verification on your phone: select “Continue on phone”, enter your phone number, and Sumsub will send you a link to continue the process.
Document review usually takes 5-7 business days. Once the verification is completed successfully, you will see a notification in your Monetag account stating that your profile is verified.
What if something goes wrong?
If your verification link has expired, or your verification was not approved, please contact our support team. We will check your case with our compliance team and, if needed, send you a new verification link in your Monetag account. A rejection by the automatic check is not always final: our compliance team reviews such cases and will let you know the next steps.
If you need any assistance, feel free to contact our support team via e-mail support@monetag.com